If a user is having issues logging in with MFA you can reset this for them.
On the left Hand side select ‘Users’.
Type the users name and click ‘View’.
In the top right corner, click the option to reset the MFA.
How to reset multi-factor authentication (MFA/2FA) for the organisation?
Admin access to reset a users multi-factor authentication
Written by Kathy Gwinnett
Updated over 8 months ago