How to Access and Complete Cyber Essentials Surveys or Questionnaires in Citation Cyber
In the Cyber Hub, select the Home section to begin the process of accessing questionnaires and surveys like the Gap Analysis Cyber Survey or renewal questionnaire.
To locate your questionnaires, log in to your Citation Cyber platform and select the "Cyber Cert" tab from the main dashboard. Once there, proceed to the desired section following the relevant navigation steps.
Accessing and Completing the Gap Analysis Cyber Survey
To access and complete the Gap Analysis Cyber Survey via the Atlas hub:
Log in to your Atlas hub account.
Navigate to the 'Citation Cyber' section on the left-hand menu.
Locate the survey link in the top-left corner of the page and click on it.
Complete the survey, either by yourself or by scheduling a session with a consultant for joint completion. This flexibility allows you to choose the approach that best suits your needs.
Accessing and Completing the Cyber Essentials Renewal Questionnaire
Accessing the Cyber Essentials (CE) Basic Questionnaire
To access the Cyber Essentials Basic questionnaire in Citation Cyber, follow these steps:
Log in to the Citation Cyber platform using your registered credentials.
Navigate to the "Cyber Cert" tab: From the main dashboard, locate and click the "Cyber Cert" tab.
Access the CE Basic questionnaire: Inside the "Cyber Cert" section, find the Cyber Essentials Basic questionnaire and click on it to begin or continue your submission.
If you encounter any issues, contact the support team for assistance.
To complete your Cyber Essentials renewal questionnaire:
Sign in to your assessment platform.
Open the 'Assessment Questionnaire' designated for your renewal.
Complete all required sections of the questionnaire thoroughly.
Submit the form before your renewal deadline to avoid interruptions in your certification.
Note: If failed, a retest may be required, which could incur additional fees.
Under the "Cyber Cert" tab, select the 'Cyber Essentials Basic questionnaire' and click 'view' to begin or continue your submission.
Submit thoroughly completed forms to ensure compliance, and if uncertain about any section, seek assistance through available support or consultation options.
Troubleshooting and Assistance
If you encounter difficulties accessing or completing any form:
Double-check your login credentials and ensure you are using the correct platform.
Verify if the survey link or questionnaire is visible in the appropriate menu.
Contact customer support for additional guidance or technical issues.
If you need to export your questionnaire you can follow these instructions.
Related Topics
Differences Between Gap Analysis and Cyber Essentials Renewal Questionnaires
Preparing for Cyber Essentials Assessments
Support Options for Cyber Compliance
How to reset your password for Citation Cyber
If you want to vie questionnaires from previous years go to - view previous questionnaires