Windows
Your assessor will provide a link to a customised installer file to install the Citation Cyber Vulnerability Scanner on the required machines.
Alternatively, you can request details for a command-line installation.
For mass deployment, you can use Microsoft Intune to deploy the Qualys Cloud Agent.
MacOS
To install the agent on a Mac, you need to:
Log in with an account that has sudo privileges.
Open the Terminal application.
Run a specific command provided by your assessor, which uses curl to download and execute the installer script.
Linux
For Linux systems, you'll download the appropriate installation package (either
deb for Debian-based distributions or rpm for Red Hat-based distributions) and then run commands with sudo privileges to install the agent. Your assessor will provide the required Activation ID.
Troubleshooting Connectivity
If the agents are not reporting to the server, check the following:
Is the agent correctly installed?
Windows :
Check for the path C:/Program Files/Qualys/QualysAgent and confirm that the "Qualys Cloud Agent" service is running in the Services control applet.
Mac :
Check for the "Qualys CloudAgent" application in the Applications folder.
Can the agents communicate with the server?
The agents need to communicate on port 443 to
If you use egress filtering, you must allow this URL and port. You can test connectivity using PowerShell commands like Test-NetConnection.
Are you using a proxy?
You may need to manually provide proxy details to the agent.
On a Mac, this can be done via: System Preferences > Network > Advanced > Proxies Tab.
On Windows, you can use the QualysProxy command-line tool.