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What is the difference between Confirmed and Potential Vulnerabilities in Qualys?

Understand rating of vulnerabilities identified

Kathy Gwinnett avatar
Written by Kathy Gwinnett
Updated over 3 months ago

The terms Potential Vulnerabilities and Confirmed Vulnerabilities refer to how certain the scanner is that a vulnerability exists on a given host, based on the type of checks performed.

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Confirmed Vulnerabilities

Definition:

Vulnerabilities that Qualys has verified with direct evidence.

How Detected:

The scanner was able to actively probe the system, get a response, and match it to a known vulnerability signature.

Example:

If a scanner logs into a host and sees an unpatched version of OpenSSL with a known CVE, it flags that as confirmed.

Confidence Level:

High — you can trust these are real vulnerabilities.

Remediation Priority:

Should be remediated quickly, especially if severity is high.

⚠️ Potential Vulnerabilities

Definition:

Vulnerabilities that may exist but haven’t been confirmed definitively.

How Detected:

The scanner identified clues (like a version number or banner) suggesting a vulnerability might be present but couldn’t verify it fully.

Example:

If a web server shows its running Apache 2.4.49 (which has a known vulnerability), but the scanner can't probe deeply enough to confirm the flaw is exploitable (due to lack of auth or restricted probing), it flags it as potential.

Confidence Level:

Medium or low — these may be false positives.

Remediation Priority:

Requires manual verification; patching is still recommended if feasible.

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